Frequently Asked Questions
Everything you need to know about our precision tools and services.
What is the typical shipping timeframe for TrigJig tools?
We aim to dispatch all in-stock orders within 1-2 business days. Delivery times vary by location, but domestic orders typically arrive within 3-5 working days via tracked courier services.
Do you offer international shipping?
Yes, we ship our precision tools globally. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and order weight.
What is your return policy for hand tools?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are TrigJig tools covered by a warranty?
All TrigJig products come with a standard 12-month warranty against manufacturing defects. We take pride in our craftsmanship and ensure every tool meets our rigorous quality standards before shipping.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.